SBS LtdLevel 1 — Simplify
Eliminate, reduce, standardise or redesign unnecessary work.
AI consultancy for SMEs
Find where AI and automation can improve real work — before buying more tools.
Examine selected workflows, remove avoidable complexity first, then identify where automation or AI can save time, reduce cost, improve quality or release capacity.
Improve before automating
AI should follow the work, not lead it.
SBS starts with how selected work is actually performed: triggers, inputs, activities, systems, people, decisions, hand-offs and outputs. It then asks what should be simplified, what can be deterministically automated, where AI adds value and where greater autonomy is genuinely justified.
Understand the business before recommending the technology.
Four-level assessment
Use the simplest effective intervention
Level 2 — Automate
Use rules, workflows, integrations or existing systems for deterministic repetitive activity.
Level 3 — AI-enable
Apply AI where text, documents, classification, analysis, drafting or knowledge retrieval justify it.
Level 4 — Agentic workflow
Only where controlled multi-step autonomy has a justified business case.
What you receive
From workflow friction to a practical implementation sequence
Management briefing + up to ~3 stakeholder interviewsFocused discovery around selected operational areas.
Workflow diagnosisWaste, duplication, re-keying, searching, checking, waiting and avoidable variation.
AI Workflow Opportunity MatrixOpportunities assessed by business value, feasibility, complexity and risk.
Do-not-automate findingsExplicit challenge where process, data, volume, risk or return make automation inappropriate.
Top Three Opportunity DesignsThe strongest three opportunities developed more deeply.
Indicative value / ROITime, capacity, cost, quality or turnaround quantified where supportable.
30/60/90-day roadmapA controlled implementation sequence.
Management report + read-outDecision-oriented findings and next actions.
Common candidates
Where the review often looks
- Quotations and proposals
- Finance administration and document handling
- Sales administration and lead management
- Customer enquiries and service workflows
- Management reporting and information preparation
- Research and knowledge retrieval
- Procurement and project administration
- Email-heavy repetitive processes
Implementation is not included
Software configuration, integrations, application/API development and licences sit outside the diagnostic scope. That protects independence: the Review can recommend simplification or doing nothing where technology is not justified.
For organisation-wide readiness, see the AI Readiness & Intelligent Automation Review.
FAQ
AI Workflow Review questions
Is this an AI tool audit?
No. The workflow and business objective come first; any tool recommendations remain vendor-neutral.
Will you calculate savings?
Indicative value is quantified where evidence permits, without manufacturing certainty.
What if the process should not be automated?
That is a valid and valuable finding. The Review explicitly includes a do-not-automate assessment.
Multi-model and vendor-neutral. SBS is proficient across OpenAI ChatGPT, Anthropic Claude (Opus and Fable), xAI Grok, Moonshot AI Kimi, Alibaba Qwen and Google DeepMind Gemini, together with other appropriate AI models and platforms. Where a particular model is relevant, selection is based on the workflow requirement, data sensitivity, quality, controls, integration and economics.
Next step
Find the best workflow to improve first.
A short initial call is the quickest way to establish whether an SBS Sprint or broader review is the right next step.