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SBS consultancy services

Ongoing Business & Automation Support

Keep improvements moving and agreed workflows working.

The client question

How do we maintain momentum and keep improving after the initial project?

For owners who want continuing help with priorities, implementation progress or agreed automations. Define a practical support arrangement matched to your business and capacity.

Primary outcome

Visible actions, steady progress and controlled improvement.

Agreed to your needs

What the service can cover

Regular business progress reviewsReview agreed objectives, actions and blockers, with a clear next step after each discussion.
Implementation coordinationTrack owners, dependencies and decisions across the agreed improvement work.
Automation health checksReview specified workflows and reported failures at an agreed frequency where access permits.
Issue triage and agreed fixesAssess reported issues and carry out in-scope adjustments within agreed authority and capacity.
Continuous improvementIdentify worthwhile refinements and review business impact, reliability and operating costs.
Reporting and next prioritiesProvide a concise progress view and recommend what to continue, change or escalate.

How SBS works

Step 1

Agree scope, capacity and review rhythm

Step 2

Establish priorities and the supported workflow baseline

Step 3

Address issues and progress agreed actions

Step 4

Review value, costs and next priorities

Scope and boundaries

Monthly fee, capacity, review frequency, response arrangements and exclusions are agreed upfront. No 24/7 cover; major builds and third-party fees are separate.

Your next step

Choose the service that addresses your immediate business question. You do not need to buy every stage.

Discuss what your business needs

Speak with Roy Schram to agree whether this service is a suitable next step.

Questions about this service

What does ongoing support cover?

The monthly scope defines the business improvements and agreed workflows that SBS will support.

Is this included in an initial review?

Ongoing support is a separate arrangement with an agreed scope.

Does it include unlimited changes or round-the-clock support?

Support coverage, responsibilities and change boundaries must be agreed. This page does not promise unlimited work or continuous availability.

How is the fee determined?

The monthly scope and fee are agreed before the support arrangement begins.